Not a good day redeeming my Register Rewards!

Sadly today was NOT a good day shopping.  I have used my Register Rewards at Fred Meyers about 3 times prior to today.  2 out of the 3 times, the cashier had to call the Customer Service desk to ask if my Register Rewards were indeed ok to use.  And the other time, the cashier didn't question it & said that she's seen them used before.

However this was NOT the case today.

I had $35.00 in Register Rewards & I was on a mission to get some groceries & a hoodie (on sale for $16.99 & then used my 20% off coupon from THIS site, which brought the hoodie to about $13.56).  I got all my stuff & went to check out.  I noticed the cashier glancing over at my pile of Register Rewards while scanning my items.  I knew she was going to give me a hard time.  I told her that I'd used them before & she said that it was a "new thing that they do now...accept the Register Rewards."  Whatever.  So when she's done ringing up my stuff, she grabs my Register Rewards, reads the top one & says "oh...it says here that you can only use 1 of them, so do you want to use this $8.00 one?"  I didn't question her, perhaps there was a change to the coupon policy, i don't know.  So my out of pocket was $42 something.

I walked over towards the Customer Service desk, had the kids stand on the side & went & stood in line.  I wanted to know if the cashier was right or if I was right.  The first girl I talked to didn't know & had to call someone over.  When that lady came, she said "no, you can't use these, because it says that it's redeemable only at Walgreens.  it needs to say Manufacturer Coupon."  I pointed out that it did say Manufacturer Coupon on the top AND redeemable at Walgreens only on the bottom.  She then said that she was going to look into it & to wait a second.  So she jumped on her computer, printed up something, then called someone else who then clarified...

that i was right.

I can use all the Register Rewards in ONE transaction as long as my items total at least the amount of my Register Rewards.

So I asked her if i can do an adjustment on my receipt since I had just checked out & was misinformed.  And she said "nope...you have to use it in a transaction."

Ummmm. I just did a transaction, I tried to use all of them, I was told that i can only use one & now I'm here at Customer Service.

I left.

I suppose that I could've just done a full return on all of my items.  It would've been the best idea.  Then re-shopped for all of my items again.  However, after making my kids sit on the side waiting for me to get my answer & watching Nunu bust out the jo-jo's to make Ry sit down & stop squirming, I knew I didn't have that kind of time.

So, now i've got $27.00 in Register Rewards in my purse to use.  I can't decide if I want to go back & hope for that one cashier that never questioned me.  Or if I just want to use these at Walgreens only & just try to have a stock of Register Rewards that would just roll over & over & my purchases would never come out of pocket.

I need to re-think this whole thing.  Have any of you ever tried the Register Rewards at Fred Meyer yet?  Any issues?